Customer Service Focus for Anglican Water

Water company Anglian Water has just put forward a proposal that will see them make an investment of £2.5 billion toward its infrastructure and water services during the forth coming five period between 2010 and 2015. In putting forward the proposal Anglican Water have also announced they are to to try to keep customer inflation fees to a minimum.

The companies investment proposals are reported to be focusing on 4 main areas including the main focus of delivering a highly effective and reliable customer service package as well as providing improvements to green issues and overall improvements to the quality of local drinking water.

Like many other companies Anglican have had to consider the effects of rising costs including their own utility commitments of such items and electricity and also the rising costs of construction and maintenance equipment.

The proposals are now being submitted to its customers for comment and review purposes before a final proposal can then be submitted to Ofwat.

Presented by:- Vernon Morris - Providers of quality water pressure test kits and industry leading parts and services